In a year when Air Canada left a record number of people stranded at Christmas without apologies (or baggage), Porter’s smooth operation proved that civilized air travel isn’t extinct. Three years into the airline’s tenure at the island airport, we’re ready to swap our protests for praise—what’s a little noise pollution? While most airlines have sunk to new lows in cheapery (pay-per-view movies on WestJet), Porter understands we might need a few perks to distract us from the reality that we are being belted to a 30-tonne aircraft flying 25,000 feet in the air with 70 strangers of unknown mental-health status. Passengers are pleasantly lulled into a sense of well-being first in the swish lounge, with complimentary Wi‑Fi and cappuccino, then onboard, with free in-flight booze (props for VQA wines) and smiling flight attendants sporting pillbox hats at charmingly oblique angles. And the best part: flights get to their destinations when they’re supposed to.
—Rachel Heinrichs
Toronto Life Magazine
http://www.torontolife.com/features/50-reasons-love-toronto-right-now/?pageno=23